Answers to the questions we hear most, in one place. Don't see yours? Write us through How Can We Help?. A real person in Garden City answers, usually within one business day.
Shipping Information
Orders placed by 1:00 PM Mountain Time on business days usually ship the same business day. UPS and USPS for most orders, freight for the big pieces. Every order ships with tracking, and express is available when equipment is down.
Return Policy
Defective, damaged or not as described? Full refund, store credit or exchange. Ask for a return number (RMA) within 30 days of receiving your order.
FAQ
Who we are, what we sell, when and where we ship.
How Can We Help?
Questions about a piece, an order or a return. Use the form or give us a call; a real person answers email, usually within one business day.
Downloads
Manuals, old documents and public-domain material that help with the kind of equipment we sell.
Download Inventory
Everything on our shelves, in one spreadsheet.
Privacy Policy
What we collect, how we use it, and who helps us run the store.
Terms & Conditions
The terms for using this site and buying from it.