Within the 48 contiguous U.S. states, shipping is a flat $9 per order and free on orders over $39. Alaska, Hawaii, U.S. territories and APO/FPO addresses ship by quote: write us before you buy and we'll find the best way to get it to you. Orders placed by 1:00 PM Mountain Time on business days typically ship the same business day. We pack every order by hand so it arrives the way it left.
Equipment down, a deadline, or a special need? Express and overnight shipping are available on most items. Write us or call and we'll find the fastest option that fits.
Freight Shipments
Large or heavy items ship via freight carrier. Any freight shipping cost shown assumes delivery to a commercial address with a loading dock or forklift on-site. If you're receiving at a residence, a school, a small business, or anywhere without a dock or forklift, the trucking company will charge us an additional fee for that, and we'll need to pass it along to you. It's not us, it's them.
There may also be an option to pick up your shipment directly at the freight terminal nearest you, which can save on delivery fees. It has to be confirmed and arranged before we ship.
Have your own freight account? Larger customers often get better rates than a small shop like ours can. You're welcome to arrange your own freight; we'll have your order packed and ready and work with your carrier on the pickup.
Not sure what applies to your situation? Ask us before you buy. We're happy to work it out with you so there are no surprises.
International Orders
International orders are limited and reviewed case by case. Some of what we sell came from government sources and falls under U.S. export controls, so we check every international order before it ships. Write us before you buy and we'll tell you what's possible.
Shipping FAQ
What are your shipping cut-off times?
Orders placed by 1:00 PM Mountain Time on business days are typically shipped the same business day. Orders placed after that ship the next business day. Weekend and holiday orders are processed on the following business day.
What carriers do you use?
We ship via UPS and USPS for most orders. Larger items ship via freight carrier.
How can I track my order?
Once your order ships you'll receive a confirmation email with tracking information.
Do you offer express or overnight shipping?
Yes, for most items. Some larger or hazardous items may have restrictions. Contact us with your order details and we'll work out the fastest and most cost-effective option.
What if my order arrives damaged?
Contact us immediately. We'll arrange a replacement or refund and may ask for photos to help with the claim process.
Can I change my shipping address after placing an order?
Contact us as soon as possible. We'll do our best to accommodate the change, but it may not be possible if the order has already been processed.
Can you ship using my account?
Yes, on your own carrier account. We don't ship on third-party accounts; it's a common route for fraud, sad but true. Set up the pickup or call tag with us first and we'll have your order ready.