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Return Policy

Your Satisfaction Matters

We value your trust and are here to make things right if there’s an issue. Life is short—we get it, and we’ll work diligently to make things right. We’ll also keep you in the loop so you know exactly what’s going on.

How to Contact Us:
Contact us via our contact form or call us at 208-344-8266 (9 am—4 pm US Mountain Time, Monday through Friday). We’re here to help.

Before Opening New Items:
If your item is new and sealed, please contact us before opening it if you plan to return it.

Refunds:
We offer full refunds for items with defects or misrepresentations.

Within 30 Days:

If you request an RMA within 30 days of receiving your order, you can choose a refund to your original payment method, store credit, or an exchange if a replacement is available.

Return Process:

Before returning any item, get a Return Authorization Number (RMA) from us. This ensures a smooth and quick process.

Packaging Returns:
Return items in their original condition with all packaging. Pack them securely. We’ll confirm receipt, inspect the item, and keep you informed every step of the way.

We’re committed to ensuring your experience with us is excellent. If you have any questions or concerns, please reach out. Your satisfaction is our priority, and we appreciate your trust. Thank you for choosing us—we look forward to the opportunity to serve you again.

(08/13/2024)

Item was as described, and very fast delivery!

5 stars across the board for every seller rating category, and I would buy from this seller again. And per my request, the capacitors were also very well packed for safe delivery.

Bruce B.

Obtainium have been a very helpful seller to me.

In recent times I have had a few items go astray enroute to my address in Australia. This seller was most helpful & encouraging, regarding the onward tracking & eventual safe delivery of this item. This item's arrival in good condition was a joy to me as, it was a rare part that fitted my military comms. Well done seller. I would gladly recommend this seller to all potential buyers.

Jean-Pierre H.

The item was as described and in good and working condition.

Delivered as promised. I would order again if store has anything else I may need. THANK YOU!

Robert L.

Super Duper Fast Shipping.

Item As Described. Packaged Nicely, What A Seller.

Wayne L.

Product shipped quickly and arrived in good shape

J. Fong

Outstanding.

The instrument was well packed. It is in extremely good condition. It passed all preliminary tests.

Raymond W.

Item looks better than described, looks brand new and works great.

My old buffer was 50 years old and I sent it to buffer heaven, thanks.

Mike H.

Just what the doctor ordered.

Good supply and price. Thxs

Ralph M.

As advertised. Would buy from again.

S. Scafer

Perfect transaction, pleasure to deal with.

M. Dante